Privacy Policy

We take the protection of your personal data seriously when it is collected, processed, and used during your visit to the CARBBIND solutions GmbH website. We treat your data confidentially and in accordance with applicable data protection laws, in particular the GDPR. Below, we provide information about the nature, scope, and purpose of the collection and use of personal data through our website.

Responsible
CARBBIND solutions GmbH
Hugo-John-Straße 8
99086 Erfurt
Deutschland
Phone: +49 361 78929172
Email: customer.service@carbbind.com
Managing Directors: Steffen Kanz, Marco Weber
Legal Notice: www.carbbind.com/en/legal-notice

General Information on Data Processing 
You can generally use our website without providing any personal data. We collect personal data (e.g., name, email address, phone number) only if you voluntarily provide it to us—for example, by submitting a contact form or sending an email.

The data will be processed solely for the specified purpose (e.g., to respond to your inquiry) and will not be disclosed to third parties without your express consent, unless required by law or necessary for the performance of a contract (Art. 6(1)(b) GDPR).

Definition of “Personal Data”
Personal data refers to any information relating to an identified or identifiable natural person—such as name, address, email address, phone number, or IP address. Anonymous or pseudonymized data that can no longer be linked to a specific user is not included in this definition.

Nature and Scope of Data Collection
We collect personal data only if you actively provide it to us, for example:

• by contacting us via email or the contact form
• in connection with an inquiry, order, or registration

The data is stored exclusively on secure servers in Germany. Access is restricted to authorized personnel. We use your data solely to process your specific request. It will not be used for any other purpose or disclosed to third parties.

Legal basis: Article 6(1)(b) of the GDPR

Data Transmission Security
We employ technical and organizational security measures to protect your data from tampering, loss, or unauthorized access. However, data transmission over the Internet (e.g., via email) may be subject to security vulnerabilities—complete protection is not technically possible.

Server Log Files
Every time our website is accessed, our hosting provider automatically collects the following data (server log files):

• IP address (anonymized)
• Pages visited
• Referrer URL
• Date and time
• Browser type and version
• Operating system
• Amount of data transferred
• HTTP status code

This data is used exclusively for technical analysis, system stability, and operational security. It is not combined with any personally identifiable information. The log data is deleted after 60 days at the latest.

Legal basis: Article 6(1)(f) of the GDPR (legitimate interests)

Contact Form / Email Contact
If you contact us via the contact form or by email, we will store your information (name, email address, message) in order to process your inquiry.

Legal basis:

• Art. 6(1)(f) GDPR (legitimate interests)
• Art. 6(1)(b) GDPR (pre-contractual measures)

The data will be deleted as soon as it is no longer needed and there are no legal retention requirements.

Use of Cookies
Our website uses cookies. For details on the types and scope of the cookies we use, please see our Cookie Policy (EU). You can manage and block cookies in your browser settings.

Hosting
We host the content of our website with the provider IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter “IONOS”). When you visit our website, IONOS collects various log files, including your IP addresses. For details, please refer to IONOS’s privacy policy: https://www.ionos.de/terms-gtc/terms-privacy.

The use of IONOS is based on Article 6(1)(f) of the GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be revoked at any time.

Data Processing
We have entered into a Data Processing Agreement (DPA) with the provider mentioned above. This is a contract required by data protection law that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Social Media Presence
We maintain a presence on social media networks and platforms (YouTube, LinkedIn) to communicate with customers, prospects, and users active there and to inform them about our services. When accessing these networks and platforms, the terms of service and data processing policies of their respective operators apply.

Unless otherwise specified in our Privacy Policy, we process users’ data when they communicate with us within social networks and platforms, e.g., by posting on our online presences or sending us messages.

Integrated Services (e.g., Google Web Fonts)
We use Google Web Fonts to ensure a consistent presentation of our content. When you visit the site, a connection is established with Google’s servers. In the process, data such as your IP address may be transmitted.

Further information: https://www.google.com/policies/privacy

Website Analytics
When you visit our website, we collect information about your usage through a web analytics tool provided by our hosting service. This tool collects and combines your IP address and user agent, shortens them, and stores this data using a hash function. This process creates a visitor identifier that is encrypted with a randomly generated value (SALT) that changes every 24 hours. This method ensures that your IP address cannot be reconstructed from the stored visitor identifier, thereby preserving your anonymity. Furthermore, we do not combine this information with other data, and it is stored only on the hosting provider’s server.

We also process web analytics data, HTTP data, and web analytics profile data. The web analytics tool we use creates and stores a web analytics profile that contains details about your use of the website, such as page views, visit frequency, time spent on each page, and your device’s user agent. This includes usage data (such as visited web pages and access times) and communication data (such as browser type, operating system, and IP addresses).

By processing this data, we aim to analyze user behavior in aggregate form in order to improve the layout and content of our website. The legal basis for this processing is our legitimate interest (Art. 6(1)(f) GDPR), specifically in conducting web analytics to improve our products and our website.

The collected data is shared with our website hosting provider and processed within the EU.

Recipients and Disclosure of Data
Your personal data will only be disclosed to third parties if:

• You have given your explicit consent (Art. 6(1)(a) GDPR)
• it is necessary for the performance of a contract (Art. 6(1)(b) GDPR)
• there is a legal obligation (Art. 6(1)(c) GDPR)
• it is necessary to protect our legitimate interests (Art. 6(1)(f) GDPR)

Our service providers (e.g., for hosting, IT maintenance) are contractually obligated under Art. 28 GDPR to maintain confidentiality and comply with data protection regulations.

Retention Period
The duration of storage is determined by statutory retention requirements. Data is deleted as soon as it is no longer necessary for the stated purposes and no legal obligations prevent its deletion.

Your Rights as a Data Subject
Under the GDPR, you have the following rights:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Withdrawal of consent (Art. 7(3) GDPR)
• Objection to processing (Art. 21 GDPR)
• Lodging a complaint with a supervisory authority (Art. 77 GDPR)

If you wish to exercise any of these rights, please contact us at:
Email: datenschutz@carbbind.com

Changes to This Privacy Policy
We reserve the right to update this Privacy Policy in response to changes in the legal landscape, our services, or technology. The most current version available on our website applies to your visit.

Questions About Data Protection
If you have any questions or concerns regarding data protection, please contact:

CARBBIND solutions GmbH
Email: datenschutz@carbbind.com

Last Update: 11. June 2026